We know as well as anyone that you consider your small animals to be a member of your family.
That is why the whole team here at the practice work hard to provide the very best veterinary care services for them.
We understand that coming to the vets can be a very stressful experience for most cats. Along with being shut in a basket and a journey by car, cats often have to share the waiting room with dogs, who may not be particularly cat friendly.
Arranging An Appointment
To arrange an appointment please telephone 01285 643146 or 01285 643591 - or call in at the surgery. Urgent cases will be seen on the same day and emergencies as soon as possible. For routine matters, please try to book two or three days in advance. We allow 15 minutes for each small animal consultation.
We do try to ensure that clients are seen on time, but sometimes examinations take longer and we cannot predict this. If we are running late, please be patient – on another occasion it may be you who needs more time. We would be grateful if you could do everything possible to keep your appointment, and ask that you tell us as soon as possible if you have to cancel.
Repeat Prescriptions & Special Orders
Many of our patients have been diagnosed with chronic conditions which require regular medication to keep them fit and active. We feel that it's very important that your pet receives a full clinical examination at least every 3-6 months (equivalent to 1-2 human years) to ensure that we achieve the best responses to treatment and to check for any complications or side effects. Regular examinations are also mandatory under medicines legislation.
At present, if your pet is stable, these medication health checks are offered free of charge to our clients who use our own pharmacy. We are happy to provide a prescription if you wish to obtain your medicines elsewhere, but there will then be a charge for the medication health check and prescription.
Please do not put undue pressure on our nursing staff to supply medications when a re-examination is overdue.
It is now possible for our clients to email repeat prescriptions and orders for food, flea and worm treatments, dental products and any other ‘over the counter’ products.
Although the majority of items can be ordered the same day and delivered the next working day, we would always advise that clients reorder products at least 5 working days before running out, in order to allow for unexpected delays from our suppliers. If emailing in your order, we will need your surname, pet's name, the first line of your address and full details of the products required. A contact telephone number would also be useful in case we need to discuss the order with you. If required, we can send you an email to let you know that your order is ready to be collected.
Small Animal Physiotherapy
'Physiotherapy uses physical approaches to promote, maintain and restore physical, psychological and social well-being’ - this is the human medical definition of physiotherapy yet it applies equally to animal physiotherapy.
An animal physiotherapist will work alongside veterinary surgeons to promote quality of life, reduce pain, improve mobility, prevent injury or re-occurrence of injury, and to assist in the improvement of sporting performance in animals.
Some conditions which physiotherapy may help:
- hip dysplasia
- elbow dysplasia
- post orthopaedic surgery
- post cruciate surgery
- cruciate disease
- post patella surgery
- post spinal surgery
- neurological disorders
- inter-vertebral disc disease
- fibrocartilaginous embolism
- lumbosacral disease
- back pain
- neck pain
- muscle or tendon injuries
- sporting injuries
- sports dogs with a drop in performance
- palliative care
- preventative care
A physiotherapy treatment may utilise different modalities, such as movement, balance, proprioception and strengthening exercises, manual therapy, soft tissue manipulation and electrotherapy i.e. laser, ultrasound, TENS, muscle stimulation or pulsed electromagnets. Every rehabilitation programme is tailored to the needs of the individual animal, and is carried out through the referral of a veterinary surgeon.