During these difficult times, we want to continue to look after your beloved pets and horses whilst ensuring the safety of our clients and staff.
Here are the steps we are taking:
Remote Consultations (e.g. by Skype)
We are able to offer consultations remotely where this is feasible: by phone, Skype, Facebook Messenger Video Calls or other video conferencing. To arrange this, please call 01285 643146 during our normal hours – which are currently 8.30am – 7.30pm on weekdays and 8.30am – 4.30pm on Saturdays.
Our ‘out of hours’ service with Vets Now and B&W Equine continues unaffected.
We are now able to offer routine procedures again, such as nail clipping, booster vaccinations and neutering.
When you visit the surgery, to ensure social distancing we will explain the strict protocol we have in place to ensure your and our staff’s safety.
We are now able to offer routine visits again where social distancing can be observed. If in doubt, do call us on 01285 643146.
We advise that you plan ahead and order your medicines over the phone by calling us on 01285 643146. We can then have everything prepared for you to collect and in some instances can post medicines to you.
Thank you so much everyone for your cooperation.
Please be patient with us when you call as you may have to wait a little longer than usual for us to answer.