During these difficult times, we want to continue to look after your beloved pets and horses whilst ensuring the safety of our clients and staff.
Remote Consultations (e.g. by Skype)
We are able to offer consultations remotely where this is feasible: by phone, Skype, Facebook Messenger Video Calls or other video conferencing. To arrange this, please call 01285 643146 during our normal hours – which are currently 8.30am – 6pm on weekdays and 8.30am – 4.30pm on Saturdays.
Our ‘out of hours’ service with Vets Now and B&W Equine will continue.
We have temporarily suspended routine procedures such as nail clipping, the majority of booster vaccinations and non-urgent neutering. If in doubt, do call us on 01285 643146.
We still want you to contact us if you are concerned about your pet. We will advise you on the telephone if your pet should be brought to the surgery for examination and/or treatment.
If we recommend you visit the surgery, we will explain the strict protocol we have in place to ensure your and our staff’s safety.
We will continue to attend ongoing illnesses and emergencies but routine, non-essential work will be temporarily suspended. Again, if in doubt, do call us on 01285 643146.
We advise that you plan ahead and order your medicines over the phone by calling us on 01285 643146. We can then have everything prepared for you to collect and in some instances can post medicines to you.
Thank you so much everyone for your cooperation.
Please be patient with us when you call as you may have to wait a little longer than usual for us to answer.